Terms of use

Additional Medical Advertising Notice

The information provided on this Website is intended solely for general educational and informational purposes.

In accordance with Singapore healthcare advertising regulations, the content on this Website:

• Does not constitute medical advice, diagnosis, or treatment;
• Is not intended to solicit or encourage unnecessary use of healthcare services;
• Does not guarantee treatment outcomes or promise specific results;
• Does not contain “before-and-after” treatment photographs or images intended to imply treatment effectiveness;
• Does not contain statements that may create unrealistic expectations regarding the effectiveness, speed, or permanence of any treatment.

Any treatment information published on this Website should not be relied upon as a substitute for consultation with a qualified medical practitioner.

Treatment Results Disclaimer

Individual responses to aesthetic treatments vary.

Results depend on numerous factors, including but not limited to:

• Age;
• Skin condition;
• Medical history;
• Lifestyle habits;
• Compliance with pre-treatment and post-treatment instructions.

Accordingly, The Lume Aesthetic does not warrant, guarantee, or represent that any treatment will achieve specific outcomes.

Any images used on this Website are for illustrative purposes only and are not intended to represent or imply expected treatment results. Claims that create unjustified expectations or promise outcomes within a fixed timeframe are prohibited under Singapore healthcare advertising regulations.

Testimonials and Reviews

Patient testimonials, reviews, ratings, or endorsements displayed on third-party platforms are independent opinions of individual patients.

The Clinic does not guarantee that other patients will achieve similar experiences or outcomes.

Testimonials presented on this Website, if any, are intended solely to share patient experiences and should not be interpreted as representations, warranties, or guarantees regarding treatment results.

The Clinic reserves the right to remove testimonials that are misleading, inaccurate, defamatory, or inconsistent with applicable regulations. Singapore regulations prohibit healthcare advertisements from containing misleading claims or exaggerated treatment outcomes.

Personal Data Protection

The Clinic respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

By submitting information through this Website, you consent to the collection, use, disclosure, and processing of your personal data for purposes including:

• Appointment scheduling;
• Patient registration;
• Responding to enquiries;
• Treatment follow-up and customer service;
• Website administration and security;
• Compliance with legal and regulatory obligations.

We will collect only personal data reasonably necessary for these purposes and retain such information only for as long as required by law or for legitimate business purposes.

Photographs, Videos and Marketing Consent

The Clinic will not use your photographs, videos, or identifiable treatment records for marketing, promotional, or advertising purposes without obtaining your prior consent where required by applicable law.

If consent has been provided, you may withdraw such consent at any time by contacting us in writing. Withdrawal of consent will not affect the lawfulness of any use or disclosure made before the withdrawal request was received.

Photographs containing identifiable individuals are considered personal data under Singapore’s data protection framework and should only be used in accordance with applicable privacy requirements.

No Before-and-After Images

In compliance with Singapore healthcare advertising regulations, this Website does not publish:

• Before-and-after treatment photographs;
• After-only treatment photographs;
• Videos or images implying guaranteed treatment outcomes;
• Visual materials intended to solicit or encourage the use of healthcare services.

Such materials, where permitted by law, may only be shown during a consultation with an authorised healthcare professional who provides appropriate explanation and context regarding possible treatment outcomes.

No Guarantees or Superlative Claims

The Clinic does not represent itself as:

• “The best clinic”;
• “Number one clinic”;
• “Leading aesthetic provider”;
• “Guaranteed results”;
• “100% effective”;
• “Instant results”;
• “Permanent cure”;
• Or any other superlative or laudatory description not supported by objective and verifiable evidence.

All information on this Website is intended to be factual, accurate, and supported by appropriate evidence where applicable. Singapore regulations prohibit laudatory statements and claims that create unjustified expectations regarding healthcare services